GP surgery ratings from the 2014 GP Patient Survey run by Ipsos MORI on behalf of the NHS show three Wigan borough GP Practices in the top 10 across Greater Manchester and two surgeries in the best rated in England.
Based on the opinions of nearly one million patients in GP Practices across England the survey includes a wide range of factors that include experience of making an appointment; waiting times at the surgery, confidence and trust in the GP, satisfaction with opening hours, the amount of time the patient gets with a doctor, and whether the patient would recommend the surgery to others.
Dr Shah & Partner at Elliott Street Surgery in Tyldesley had 97.8% of patients who said they would recommend their GP surgery and overall was ranked 68 out of 7929 surgeries in England. In addition, 93.6% of patients were satisfied with opening hours; 99.4% said they had a “good” amount of time with GP and 98.5% who had “good” experience of making an appointment.
Dr Mahadevappa’s Practice in Lowton had 94% of patients who said they would recommend their GP surgery to others and was ranked as 72 out of 7929 surgeries in England. 97.8% of patients said they had “good” amount of time with their GP and 96.2%% who had “good” experience of making an appointment.
Dr K K Chan at the Seven Brooks Medical Centre in Atherton had 92.4% of patients saying they would recommend their GP surgery and was ranked 146 out of 7929 surgeries in England. 97.2% of patients had “good” amount of time with their GP and 96.6% who had “good” experience of making an appointment.
Trish Anderson, Chief Officer at NHS Wigan Borough Clinical Commissioning Group said: “We are very pleased that our colleagues in GP Practices across the Borough have been rated so highly by their patients in this independent, in depth survey and going forward are working with them to provide more care for patients nearer to home”.
Dr Shah at Elliott Street Surgery said: “We as a practice are very proud of our achievement and are delighted to receive this accolade from patients that recognises us as one of the highest rated GP Practices in England. We are a small practice and strive to provide personal care for patients, most of whom I have known over many years.”