A care home has been placed in special measures after inspectors found it to have breached 11 regulations.
The Hamiltons Care Home in Atherton has been rated as inadequate by health regulator the Care Quality Commission (CQC) following an inspection in April.
“The home was disappointed with the recent inspection but it was several months ago and since then all the issues raised in the report have been addressed.”Richard Whitby, chief executive of Krinvest Limited
Inspectors raised a number of concerns about the home, including staffing levels, the management of medicines and safeguarding procedures.
They noted that as many as five safeguarding incidents, four of physical abuse and one verbal, had not been reported to the local authority in line with the service’s procedure.
One resident who had been involved in several safeguarding incidents previously, was supposed to be monitored but due to a lack of staff was allowed to walk freely around the home.
The inspectors observed the resident poking other users of the service.
The report reads: “Appropriate safeguarding procedures were not in place to safeguard people from abuse and the home had failed report five safeguarding incidents to both CQC and the local authority.”
Residents told inspectors they felt safe but concerns were raised about the number of staff the home employed.
“Our observations during the day were that staff appeared rushed and were unable to spend time with people in the lounge area,” the report read.
One member of staff told the inspectors that it was a real struggle to give people baths, showers, do activities and spend quality time with them.
The home was rated as inadequate for how safe and well-led the service it provided was, but requires improvement for how effective and responsive it was and good for caring.
But chief executive of Krinvest Limited, which runs the home, Richard Whitby said: “The home was disappointed with the recent inspection but it was several months ago and since then all the issues raised in the report have been addressed.
“We have been working with the council and we had a new manager who had only been at the home for three or four weeks when the home was inspected who has now been there for four months and we believe we have turned the home around.”